Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Albany come from postal codes 12205, 12208, 12206, 12209, 12211, 12201, 12202 and 12203.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 288,639 ratings
Thank you!
Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Spectrum
Spectrum is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Delmar, Schenectady, Selkirk, Albany, Cohoes, Troy, Rensselaer, Averill Park, Watervliet, Latham, Glenmont, Castleton-on-Hudson, Guilderland, Green Island and East Greenbush.
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| City | Problem Type | Report Time |
|---|---|---|
 Delmar | Wi-fi | |
| Schenectady | Internet | |
| Selkirk | Internet | |
| Albany | Internet | |
| Selkirk | Internet | |
| Cohoes | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@GetSpectrum Cable shouldn't skip like an antenna. Not thrilled witg service.
- Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
- Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
- David Hamilton #UCLAGrad #HokieDad (@DavePhDone) reported fromDelmar, New York
Too bad for Albany NY that the @accnetwork & @GetSpectrum blacked out the @HokiesMBB game tonight 🤬🤬
- HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
- sandy schieffelin (@sschieffelin) reported fromRotterdam, New York
@Ask_Spectrum No help needed just very upset about rate increase!
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
- Patricia Sibilia (@SibiliaPatricia) reported fromTroy, New York
@mandy_fries @Ask_Spectrum I had same situation; a year passed since I signed up. To get their cheaper rate I have to cancel for 30 days, then sign up. Ridiculous!!
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Eric B (@Capone_1127) reported fromSchenectady, New York
@GetSpectrum literally has the worst customer service I’ve ever experienced
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum Will do have a wonderful weekend. You have stand up customer service.
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
- ReekyB (@Reeky_B) reported fromTroy, New York
@GetSpectrum your internet sucks.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- germy denim (@stonefruitny) reported
@Ask_Spectrum in the middle of some important work and your service cuts out - when is it supposed to be back up???
- Leo Zaragoza (@leodoecx) reported
@Ask_Spectrum why is yo **** still now working???
- The Poster List (@theposterlist) reported
@LBH1969 @Ask_Spectrum Make sure you get credit for the downtime. Mine was 7+ hours it was down
- RagnaRick (@RickSinkoe) reported
@MattHerr11 @Ask_Spectrum 2/2 My Reply.. “”Hmmm, Considering You ARE a “commutation” based Company then I would really think you have a way to perhaps”CALL or email” someone in the field to find out what the problem is This time and when it will be resolved!!!!!””
- Jake Moore (@JakeMoore0968) reported
@Ask_Spectrum Three days in a row of your service knocking my internet out a midnight, what gives?
- I hate em (@IHateEmYT) reported
@Ask_Spectrum @Johnnycardona23 It’s ******* terrible I’m about to switch, every other day it goes from 250-300 to 50-80 it’s so annoying and a week ago I just got it fixed and now it’s back to terrible
- RagnaRick (@RickSinkoe) reported
@MattHerr11 @Ask_Spectrum 1/2. So Spectrum DMs me with “there’s an issue but we don’t know anything and can’t find out anything”!! My Reply says it all…
- Brent Jones (@jonesbrent570) reported
@Ask_Spectrum The only help you can give me is at least give your paying customers a notice before you knock our internet and TV services offline to fix what isn’t broken
- M.D. Esq. (@Noles212) reported
@Ask_Spectrum You know why. When is this outage going to be resolved and why are there so many?
- James Schultz (@Schultzy53563) reported
@Ask_Spectrum is the internet down in my area? 53546
