PBX & Voice Mail
and Disaster Recovery
Your enterprise data, voice, and video network
is the central nervous system of your organization. Because it represents a large
dollar investment and costs money when it is down, it's important to protect it
by planning ahead for recovery from disasters. A key goal of disaster recovery planning
is to eliminate or reduce the impact of system outage. Our consultants will
work with you on developing a disaster recovery plan that will let you sleep at
night. We'll work with your Information Technology group on defining and testing
a plan that will work for you.
the most common threats leading to disasters include the following:
- Power failure
- Equipment and software failure
- Accidental or deliberate destruction by people,
such as construction damage, war, or sabotage
These are the four critical factors for disaster
- Computer Processing Redundancy
This strategy defines alternative ways to perform critical processing. Its focus
is on redundancy for critical servers and workstations. For example, if one server
goes down a second server with redundant software and data immediately takes over
and continues the processing. It requires that you track equipment redundancy
and know what is being processed, who is doing the processing, and its criticality.
Options for redundant processing include hot sites, cold sites, crate and ship
replacement, guaranteed replacement, or vendor replacement.
- Backup and Storage Strategies for Data Networks
This strategy outlines plans for the backup and off-site storage of vital
electronic data such as databases, application programs, and operating systems.
Included in this vital information is a complete inventory of all assets. For
example, you need to ask:
What equipment do I own?
When did I buy it or lease it?
Is it under warranty or maintenance?
Where is it located?
Who uses it?
How is it connected to the network?
What software runs on it?
A well designed
Asset Management System is ideal for documenting and tracking corporate-wide computing
and network assets. We can work with you to develop a solution that will assist
in managing all of your technology assets.
Links Recovery Strategy
This strategy defines the recovery plans for communication links over local- and
wide-area networks including wireless and microwave. This strategy should also
address ways to recover from failures outside of the user environment, as in common
carrier provided networks. A key component of the Communication Links Recovery
Strategy is loop diversity. Loop diversity is the placing of alternative communication
paths and facilities to temporarily replace the main system in case of failure.
Varying levels of loop diversity are described in the following table:
Level of Loop Diversity
assigned among different binder groups within one cable.
Cable or Sheath
assigned among different cables or sheaths.
routed along entirely different cable paths to a building.
assigned among different intra-building backbone cables.
Balancing cost versus risk should be the most
critical factor in considering the level of loop diversity and requires close
analysis. It is vital that the primary network and alternative paths be documented
and the documentation kept up to date.
- Develop and Document a Disaster Recovery
One of the most important facets of Disaster Recovery Planning is the development
and documentation of the Plan itself. To recover from a disaster, team members
must perform multiple tasks. They must have access to the Plan and to critical
information pertaining to the computing environment, network infrastructure, and
structured wiring. To recover quickly and effectively, the plan must be well defined,
documented, coordinated, and controlled.
TIPS FOR DISASTER RECOVERY
the following tips you increase the success of developing a successful disaster
All of these steps involve documenting the network
to some degree. Our consultants will work with you to document and manage each resource,
its configuration and connectivity for system reconstruction and disaster recovery
purposes. Contact us today so we can work with you on improving your Telecommunications
Give us a call or send an e-mail today to discuss
what we can do for your organization.